Frequently asked questions

How can I see payment information if a choose bank transfer as a payment method?

Information is seen as an e-mail automatically in order confirmation after the order.

What does "ONLY 2PC" mean at the end of the product?

There are only 2 products left and no additional delivery is foreseen for the next months. In this case, the product has usually a discount price.

Can tires and rims be ordered in packages smaller than 4?

Normally, yes. However, products that shall not be available for sales in the future and there are only 4 left are sold only in a package of 4 pc.

How long is the delivery time?

Normally, the delivery time is 3-8 business days. Product information shall state the delivery time if it is longer than normally. shell also send an e-mail on differing delivery times.

How will I know my car's original tire size?

Original tire size is on the car’s registration document.

Can the original tire size be changed?

Tire size can be changed by 5% of tire circumference and by one inch of rim’s diameter stated on the registering document without the change inspection.
You can check tire circumference change from our tire calculator

How do I know if the tires math the rims?

The following table shows how wide a rim matches which tires

Is my personal information safe?

All information regarding personal data and banking are transferred through a protected 128 bits connection (SSL protection).
Read more about data protection

How do I change my account information?

After logging into our website you can modify your account information on the "My account" page. On your account page you may change your personal information, address, billing information and password. You may also unsubscribe from the newsletter and view your orders through your account page.